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 Photography Cardiff. Child Lifestyle

FAQ 

COVID INFORMATION
We have worked hard to make sure our events are COVID secure. 
We will be following all up to date COVID-19 government guidelines.
At present this requires all persons aged 12+ to wear a mask when in doors (unless medically exempt).
We will update you on arrival of the latest guidelines and the procedures we need you to follow during your session. 
Please be aware that failure to follow the procedures we set out may result in the cancellation of your session.
All staff at our events are fully vaccinated. 

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If WE are forced to cancel the event due to government restrictions we will offer clients a space at the re-arranged event, or alternatively a refund on the booking fee for those unable to attend the new event. However, if the event goes ahead, our standard terms & conditions and cancelation policy will apply.

What ages are able to attend? 

Fairies is available for ages 1-14 however please take note of the below information.

Fairies is intended for those aged 3 and up. Due to the time constraints of each session it can often mean those under 3 do not have time to get used to their surroundings resulting in less time to shoot the best quality images. Although it can be tempting to want to book them in now, we would advise waiting until they reach 3+ in order to get the most out of your session.

 

 

Do you use greenscreen? 

No! All of our sets are completely real and interactive. This is what makes our experiences truly immersive. We use real flowers in our Fairy events which means each event looks subtly different depending on what flowers are in bloom. 


What do I get?
 

When you book a space at an event you get the unique photoshoot experience on one of our specially crafted sets. We pride ourselves as much on the experience as our final images, just ask anyone who has attended any of our events (or read the reviews)! An experience your children will be talking about long after you have left us. After your child’s photoshoot, you are then able to view the images and choose which ones to purchase. 

 
Please ask for a price list for more information on our various products/packages. 

There are no images included in the booking fee.

 

 

When & where?

See the relevant pages for details on each event.

We take our events to different venues around the UK.

 

How much does it cost?

There is an event specific booking fee. This secures your time slot, our expertise, and the photoshoot experience. Our print and digital products start from £95, these will be available to order after your photoshoot. We offer two ranges of product ORIGINALS & BASICS. Our ORIGINALS images are what we are known for, these are the images you have seen online and on our website, with each image being completely bespoke. We treat these as pieces of art. We are a multi-award winning immersive photography studio and our time & work is priced accordingly. Please ask for a price list for more information. 

 

How do I book?

Go to the event page you wish to attend, any events with available spaces will show at the bottom of the page. 

Each event will only be available to book once they have been announced, so keep an eye on our Facebook page for more details.

 

What ages?

Each event is for slightly different ages, for more details see the relevant event page.

 

Can boys attend the Fairies?

Yes boys are welcome to attend, however they will have to wear one of the dresses provided. Clients are not able to bring their own costumes and we do not provide any other costumes at this event 

 

Is it for individuals?

Due to time constraints our sessions produce the best images with single subjects. However, we can do shoots with more than one child. For more information regarding the maximum number of children each shoot permits, please visit the relevant event page.

 

Are the events suitable for those with special needs / disabilities?

Yes, please advise when booking and we will make every effort to accommodate. We have had children of all abilities attend. We have found lots of children with Autism attend our events due to the large sets and immersive environment. As our process is very fluid it is perfect for those who can’t sit still. 

 

Is it outdoors?

No. Each shoot takes place on our specially crafted sets.

 

Do I need to bring a costume?

No, our handmade costumes are provided. (Fairies, Wild Ones & Ballerine ONLY)

 

How long does it take?

Shoots are 30 minutes, you will then have an around an hour / 90minute wait before your viewing and are encouraged to bring any family members who wish to watch the experience and view the images. Please be aware wait times can be longer, which is why we advise clients to leave 3 hours for the whole experience, just to be safe, as we can not guarantee how long other clients will take during their viewings and we would not like to rush either them or yourselves.  

 

There are other companies that do children’s photoshoots, you’re not the cheapest, why should I go with you?

Our artists create images not available elsewhere. Check out the Our Work page.

 

 

How long do the images take?

Our images take 6-8 weeks to process.

 

Will I get to decide how my final image looks?

No. You will see a colour edit concept on the day of each of the images (BASICS). When requested we can then show you various examples of similar completed images. Our team of artists have years of experience crafting our final pieces and know what will suit each image and child best. When ordering with us you are commissioning us to work on your images based on our previous work. 

 

 

Do I have to order on the day?

Yes. We try to keep all our events separate due to the high volume of events we put on around the country. To fit this purpose we ask that all orders for images are done on the day/over the duration of the event itself. We do not provide online galleries for non purchased images.

Payment options can be discussed with our sales team and can be tailored to your circumstances with orders needing just a deposit on the day. You will then receive the images once the plan is complete.

 

Can I cancel a booking?

As with purchasing tickets to any other event, refunds are available if the event is cancelled, rescheduled or moved by us. Otherwise as stated on the event pages all bookings are final and non-refundable. We will reschedule bookings to other event dates in certain cases, however in order to rearrange we must receive at least 48 hours notice before an event via telephone.

 
 

Why (to above)?

We clearly advise to all potential clients they read all information on our website & FAQ BEFORE booking. We state this on all advertising. We also state price guidelines on both our event page and the FAQ, and advise potential clients who are concerned about pricing to contact us for a full product guide BEFORE booking. When someone books a space via an advert it raises our advertising costs and we get charged for it. It also blocks the timeslot off for that person, meaning others can not book the space and we miss out on other potential clients. As a small company, we will not burden these costs as a result of people ignoring the clear advice we set out. 
As such the booking fee covers these costs and is, as stated, Non-Refundable.